Information for Your Virtual or Phone Telerehab Appointment with MediSprint Physiotherapy and Wellness

In the light of COVID19, MediSprint Physiotherapy and WeIlness has switched some appointments to either phone-based or virtual rehab appointments if it is appropriate for your care.

We use all manners of protection and encryption that are required of us and use secure, online platforms. We understand the importance of protecting personal information.

For that reason, we have taken the following steps for protecting virtual information:

• Electronic hardware is either under supervision or secured in a locked or restricted area at all
  times. In addition, passwords are used on computers, phones and electronic systems
• Paper information is transmitted either through a direct line or is anonymized or encrypted.
• Electronic information is transmitted either through a direct line or is anonymized or
  encrypted.
• Staff is trained to collect, use and disclose personal information only as necessary to fulfill
  their duties and in accordance with our privacy policy and law.
• External consultants and agencies with access to personal information must enter into
  privacy agreements with us and follow the above standards.
• Virtual rehabilitation consults through physitrack platform are not recorded or stored in any
  way and are encrypted/protected as per governing privacy laws.